It’s given – the spa is a big industry and is still flourishing. And there’s no stopping it. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, identifying some interesting craze for spas in 2010:

Customer Service. Great customer service is always the best! You could present the most expensive spa treatment, but when the client isn’t satisfied with her spa experience, it’s equivalent to nothing. “In fact, 87 percent of ISPA member spas are utilising customer feedback mechanisms to guarantee they’re exceeding consumers’ needs…” Spas must embrace better means then to hand the clients a more satisfying spa experience.

Spa Sampling Menus. This is a great way to let spa clients get a form of “preview” of the different treatments that they’re considering.

Spa Partnerships. This permits spas to expand their reach by forging partnerships with local businesses that may also benefit from them. By doing so, spas are able to advance their business and increase the number of clients by bringing the spa closer to the clients. Several schemes can be conducted like discounted prices with partner hotels or resorts. And who doesn’t like a bargain?

Social Media. From tweeting to blogging, and everything in between, it’s predicted that in 2010 social media will continue to be powerful in aiding spa-goers make decision from what to where of spa. Needless to say, spas should take advantage of social media to gather clients.

Beauty Rest. Not yet very ordinary, but an inviting alternative like this can certainly grow the number of spa visits. This merely signifies making that extra time at the spa to catch some forty winks while savoring a restful massage. Or rather more appealing is to just book a room in a spa filled with calming aroma to catch up with your sleep.

These are just few of the exciting trends that the spa industry is eyeing for 2010. Now, there are a bunch of better things to look forward to for your 2010 spa visits.

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